Description Of Rates and Policies

Quoted Work:

Quoted work will be submitted to you upon request. Larger projects that require an estimate or quote will be made available to you within three business days and are good for 15 days. Quotes are required to be signed by the customer and returned to us in order for the requested work to begin. Larger projects may require a down payment to commit to the project and begin work.

Time and Material:

Generally, our service work is based on a Time and Material billing system. Time and Material billing is broken down into two parts.  The total time consists of the total time devoted to your Work. This includes the time to perform the requested work, the time to get material if required, and travel time. The material portion consists of the total cost of the material used on your Job.  Each item will be itemized on your invoice.   One hour or less Service Calls are billed at a fixed flat rate.  Any Service Call that exceeds one hour is billed at our present hourly rate plus the initial 1st hour minimum. 

Time and Material Explanation:

1 Hour Minimum Service Call.                                                          One or Multiple Man rates apply to your scenario.                
Cost of material used.
Cost of any machinery or equipment used.                                      Applicable Sales Tax.

Emergency Rates are imposed for any work that is deemed an emergency by the person making the call to us.  An example would be a call that a customer states "we have no power and need you here now!"  Emergency rates are automatically imposed for any calls made to us after hours, which translates to any time after 4:30pm Monday through Friday,  weekends and Federally Recognized holidays.  We take emergency situations seriously and strive to rectify emergency situations timely.   

1 Hour Minimum Service Call at special rate.                                 One or Multiple Man rates apply to your scenario.                
Cost of material used.
Cost of any machinery or equipment used.                                      Applicable Sales Tax.

Actual rates reflect the current trends in the Economy.  Examples are currents costs of Fuel, Insurance, Licensing & Permits,  and General Overhead.  Rates also reflect Code requirements, construction type, accessibility, location, working conditions, type or brand of equipment, and weather.

Payment Terms:

All invoices will be submitted to the customer via mail, fax or email and are due upon receipt unless otherwise agreed upon. Each mailed invoice includes a self addressed stamped envelope for your convenience.  Payments not received after 10 days of invoicing will be imposed a 2% late fee. If you cannot pay your bill on time, please be courteous and let us know, we will work with you. Courteous customers will never have to pay late fees. We accept credit cards in case you cannot make a prompt payment, and we offer financing on projects costing $2500.00 or more.  If you have any questions, please don’t hesitate to give us a call.  We’re here for when you need us, we go beyond your typical Contractor, we’re Versatile.   Please visit our website often for news, promotions and tidbits.

Consumers Beware:

If you are gathering multiple estimates, please be aware of unscrupulous Contractors who are not legitimately in Business, not Licensed and Insured, and use some sub par materials from big box stores such as Home Depot and Lowes.  Electrical Licensing is not required in NYS and is rather governed by individual Municipalities. Be aware if your Municipality requires Licensing of Electricians.  We cannot, and will not compete for work with illegitimate Contractors.  You usually get what you pay for.  Rest assured that when you do business with Versatile Electric, you’re getting the Service you deserve by a responsible, legitimate, and Licensed Contractor.